Ada client-side storage (“cookies”)

NameDescriptionTypeDuration
__cf_bm Used by Vimeo to filter bots Cookie (analytics) 1 Year
__cfruid Used by Zendesk Messaging to filter malicious web traffic through Cloudflare Cookie (essential) Session (as long as the browser application is open)
__Secure-[alphanumeric ID] Used by Youtube to deliver relevant advertisements Cookie (marketing) 1 Year
__stripe_mid Used by Calendly to prevent fraudulent transactions Cookie (functional) 1 Year
_calendly_session Used by Calendly to store user's preferences Cookie (functional) 15 days
_dd_s Used to monitor user sessions for DataDog RUM Tracking. Cookie (functional, security) 10-15 Minutes
_ga Used by Calendly to track page views Cookie (analytics) 1 Year
_GRECAPTCHA Used by Calendly to prevent spamming Cookie (functional) 6 months
_hp2_id.[user_id] Used by Calendly to gather page interactions of users Cookie (analytics) 1 Year
_MUTEX_LOCK_X_zendeskSessionLock Used by FastMutex for Zendesk Chat sessions. Web Storage (essential) Duration of live agent chat
ada-embed_chat-assigned-version Used to store the Chat version assigned to a user. Web Storage (functional) Persistent
ada-embed_chat-manifest-cache Used to store information about current versions of Chat available (“canary” or “stable”). Web Storage (functional) Persistent
ada-embed_chatter-created Used to determine whether chatter session is expired. Web Storage (functional) Persistent
ada-embed_is-drawer-open Used to determine if the drawer was opened previously so when users navigate to other pages we can automatically open chat. Web Storage (functional) Persistent
ada-embed_session-token Used for chatter authentication. Web Storage (functional) Persistent
ada-embed_zd-messaging-chatter-created Used to determine whether Zendesk session is expired. Web Storage (functional) Persistent
ada-embed_zd-messaging-external-user-id Stores Zendesk internal user id. Web Storage (functional) Persistent
ada-embed_zd-previous-tags Used to cache Zendesk tags assigned to a conversation. Web Storage (functional) Persistent
ada-embed_zd-session-id Stores Zendesk session id. Web Storage (functional) Persistent
ada-embed-assigned-version Used to store the Web SDK version assigned to a user. Web Storage (functional) Persistent
ada-embed-manifest-cache Used to store information about current versions of Web SDK available (“canary” or “stable”). Web Storage (functional) Persistent
ada-functional-storage Used to store general information about Ada application state. Web Storage (functional) Persistent
APISID Used by Youtube to gather information on played videos Cookie (analytics) 1 Year
backoffTimeout Used to implement Chat reconnection after an interruption. Web Storage (functional) Persistent
chatter Used to identify the user within Ada. Web Storage (functional) Persistent
created Used to determine whether chatter session is expired. This is stored on Ada domain. Web Storage (functional) Persistent
delayMessageAfterLiveChatEndTimeStamp Used for live chat messaging functionality. Web Storage (functional) Persistent
fs_uid Used to identify and distinguish data for each user Cookie (analytics) 3 Months
HSID Youtube uses this cookie for security purposes in order to block many types of web attacks Cookie (security) 1 Year
inLiveChat Indicates whether user is connected to a live agent. Web Storage (functional) Persistent
liveChatPending Indicates whether user is waiting to connect to a live agent. Web Storage (functional) Persistent
netDisruptionMsgStartTime Used to implement Chat reconnection after an interruption. Web Storage (functional) Persistent
OptanonAlertBoxClosed Used by Calendly to store OneTrust cookie consent preferences Cookie (functional) 1 Year
OptanonConsent Used by Calendly to store OneTrust cookie consent preferences Cookie (functional) 2 Year
parentOrigin Stores Chat iFrame parent window origin. Web Storage (functional) Persistent
PREF Used by Youtube to store user preferences Cookie (marketing) 8 months
previouslyAuthenticated Used for Zendesk authentication functionality. Web Storage (functional) Persistent
previousZDTags Used to cache Zendesk tags assigned to a conversation. This is stored on Ada domain. Web Storage (functional) Persistent
pusherTransportTLS Used by Pusher API for realtime messaging. Web Storage (essential) Persistent
SAPISID Used by Youtube to link content to your Google account Cookie (analytics) 2 Years
secretButton Used during Oracle handoffs to indicate whether the agent has sent a request for a secret message. Allows the state to persist between page changes. Web Storage (functional) Persistent
session Used to keep the builder session active for 24 hours before authentication is required again. Note this is only added if a chatter has logged into the dashboard. Web Storage (functional) Persistent
sessionToken Used for chatter authentication. This is stored on Ada domain. Web Storage (functional) Persistent
SID Used by Youtube to provide advertisement targeting Cookie (marketing) 2 Years
SIDCC Used by Youtube to identify trusted web traffic Cookie (security) 1 Year
SSID Youtube uses this cookie for security purposes in order to block many types of web attacks Cookie (security) 1 Year
testBotModality Used to default the test bot to the previously tested modality Web Storage (functional) Persistent
testBotPhoneNumber Used for voice chat functionality in the bot builder dashboard Web Storage (functional) Persistent
VISITOR_INFO1_LIVE Used by Youtube to evaluate the user's network capabilities Cookie (functional) 6 months
vuid Used by Vimeo to store the user’s usage history (loaded only if a video has been included). Cookie (functional) 2 Years
wide Used by Youtube to store user preferences Cookie (functional) Session (as long as the browser application is open)
YSC Used by Youtube to store user interactions Cookie (marketing) Session (as long as the browser application is open)
zd_isChatterAuthenticated Used for Zendesk authentication functionality. Web Storage (functional) Persistent
zdAuthChatPending Used for Zendesk authentication functionality. Web Storage (functional) Persistent
zdCid Used for Zendesk SDK functionality. Web Storage (functional) Persistent
zdCStore Used for Zendesk SDK functionality. Web Storage (functional) Persistent
zdMessagingChatterCreated Used for Zendesk SDK functionality. Web Storage (functional) Persistent
zdMessagingExternalUserId Used for Zendesk SDK functionality. Web Storage (functional) Persistent
zdSessionId Used for Zendesk SDK functionality. Web Storage (functional) Persistent